Netgear PR2000 Instrukcja Użytkownika Strona 131
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Troubleshooting
131
Trek N300 Travel Router and Range Extender PR2000
If your Trek is still unable to obtain an IP address from the ISP, the problem might be one
of the following:
• Your Internet service provider (ISP) might require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of
login.
• If your ISP requires a login, the login name and password might be set incorrectly.
• Your ISP might check for your computer’s host name.
Assign the computer host name of your ISP account as the account name in the
Internet Settings screen.
8. If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your
computer’s MAC address, do one of the following:
- Inform your ISP that you have bought a new network device, and ask them to use the
Trek’s MAC address.
- Configure your Trek to clone your computer’s MAC address.
If your Trek can obtain an IP address, but your computer cannot load any web pages from
the Internet, it might be for one of the following reasons:
• Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www
addresses) to numeric IP addresses. Typically, your ISP provides the addresses of
one or two DNS servers for your use. If you entered a DNS address during the Trek’s
configuration, reboot your computer, and verify the DNS address. You can configure
your computer manually with DNS addresses, as explained in your operating system
documentation.
• Your computer might not have the Trek configured as its TCP/IP gateway.
If your computer obtains its information from the Trek by DHCP, reboot the computer,
and verify the gateway address.
• You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no
longer need to run that software after installing your Trek. You might need to go to
Internet Explorer and select Tools > Internet Options, click the Connections tab, and
select the Never dial a connection radio button.
Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1. Launch your browser from a computer or wireless device that is connected to the Trek.
2. Enter www.routerlogin.net or www.routerlogin.com in the web browser address bar.
The login screen displays.
- NETGEAR Trek 1
- N300 Travel Router and Range 1
- Extender 1
- Compliance 2
- Trademarks 2
- Contents 3
- Chapter 5 USB Port 4
- Chapter 6 Security 4
- Chapter 7 Administration 4
- Chapter 8 Advanced Settings 5
- Chapter 9 Troubleshooting 5
- Get to know your Trek 6
- Unpack Your Trek 7
- Position Your Trek 7
- Prepare Your Trek 8
- Get to Know Your NETGEAR Trek 9
- Internet Mode Switch 9
- Figure 2. Internet via switch 9
- Indicator LEDs 10
- Figure 3. Indicator LEDs 10
- Table 1. Status LEDs 10
- Hardware Setup 11
- Power Inputs 12
- Power plug 12
- Antenna Orientation 13
- Product Label 13
- WiFi Range Extender Setup 16
- DO DON’T 17
- WiFi Bridge Setup 20
- Connect to the Trek 22
- Trek Setup Preparation 23
- Gather ISP Information 23
- Types of Logins and Access 23
- NETGEAR genie Setup 24
- ******** 25
- Upgrade the Trek Firmware 26
- Change the Password 26
- Password Recovery 27
- To recover your password: 28
- Manual Method 29
- Wi-Fi Protected Setup Method 30
- Internet Setup 34
- Basic Wireless Settings 40
- To change the WPA settings: 43
- Attached Devices 44
- Profile Settings 45
- Specify custom settings 47
- Setup Wizard 48
- To launch the Setup Wizard: 48
- WAN Setup 50
- To change the WAN settings: 50
- Default DMZ Server 51
- Change the MTU Size 53
- Table 2. Common MTU sizes 53
- To change the MTU size: 54
- LAN Setup 54
- To change the LAN settings: 55
- Use the Trek as a DHCP Server 56
- Set Up Address Reservation 58
- To reserve an IP address: 58
- Quality of Service Setup 60
- To set up QoS: 61
- Scroll down 62
- Enhance your local network 66
- Enhance Your Local Network 67
- Set Up Network Storage 68
- View or Configure a USB Drive 69
- USB Port 70
- To view network folders: 72
- To add a network folder: 73
- 6. Click the Edit button 74
- To edit a network folder: 75
- Specify Approved USB Devices 76
- Share Photos and Multimedia 78
- Set Up a Network Printer 81
- 6. Click the Connect button 83
- Security 87
- To block services: 88
- Schedule Blocking 90
- To schedule blocking: 90
- Manage your network 93
- View Trek Status 94
- Router Information Pane 94
- Internet Port Pane 95
- Statistics 96
- Connection Status 98
- Wireless Settings Pane 100
- Administration 101
- Specify Log Settings 102
- To specify log settings: 103
- Manage the Configuration File 104
- Back Up Settings 104
- Update the Trek Firmware 106
- Fine-tune your network 108
- Advanced Wireless Settings 109
- Control the Wireless Radio 109
- Set Up a Wireless Schedule 110
- View or Change WPS Settings 111
- To specify WPS settings: 111
- Advanced Settings 112
- Dynamic DNS 115
- To set up Dynamic DNS: 115
- Static Routes 116
- To set up a static route: 117
- Remote Management 119
- Universal Plug and Play 121
- Traffic Meter 122
- Scroll to view 123
- Diagnose and solve problems 126
- Quick Tips 127
- Troubleshoot with the LEDs 127
- Power LED Is Off 128
- LEDs Never Turn Off 128
- Internet Port LED is Off 128
- WiFi LED is Off 129
- Cannot Log In to the Trek 129
- Cannot Access the Internet 130
- Troubleshoot PPPoE 131
- Troubleshooting 132
- Changes Not Saved 133
- Incorrect Date or Time 133
- Wireless Connectivity 134
- View the Trek specs 138
- Factory Settings 139
- Technical Specifications 140
- Supplemental Information 141
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